Privacy policy

Protecting your personal data matters to us. We treat your personal data confidentially and in accordance with the applicable Swiss data protection provisions.

1. Controller

TAMPiNO GmbH
Bergmattenweg 5
4148 Pfeffingen
Switzerland

Owners and managing directors: Ursula and André Salathé

Phone: +41 76 567 33 37
Email: info@tampino.ch
Website: tampino.ch
UID: CHE-307.709.791

2. Collection and processing of personal data

We collect personal data only where necessary to process your order, handle payment, ship the goods and communicate with you. This may include:

  • First and last name
  • Billing and delivery address
  • Email address
  • Phone number, if provided
  • Payment information, through the relevant payment provider
  • Order and shipping information

3. Purposes of processing

We use your data exclusively to process your order, deliver the goods, handle payments, answer your enquiries, fulfil legal obligations and operate our online shop securely.

4. Shopify and payment providers

Our online shop runs on Shopify. Data required to process your order is transmitted to Shopify and the provider of your selected payment method. The respective providers' privacy policies also apply.

5. Shipping providers

We share the address information needed to deliver your order with the appointed shipping company.

6. Cookies

Our online shop uses cookies to improve use of the website and provide functions such as the cart and login. You can restrict or delete cookies in your browser settings at any time.

6b. Analytics and marketing tools

Our online shop may use third-party analytics and marketing tools, such as Google Analytics or Meta/Instagram, to analyse user behaviour and improve our marketing. Data may be transmitted to the respective providers.

7. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

8. Your rights

You may request information about the personal data we hold about you and request its correction or deletion, subject to statutory retention obligations. Send enquiries to info@tampino.ch.

9. Changes

We reserve the right to update this privacy policy as needed. The current version published on our website applies.

Thank you for your trust. We treat your personal data with the same care with which we developed TAMPiNO.