Refund policy

TAMPiNO and the organic cotton tampons are hygiene products. Returns and exchanges are excluded once a product has been opened or used.

If an item arrives damaged or has a manufacturing defect, please contact info@tampino.ch within five days of receipt. We will work with you to find a suitable solution.

Unopened and unused items may be accepted for return in justified exceptional cases, subject to prior agreement by email. The customer pays the return shipping costs unless the product is defective.

Thank you for your trust. We wish you a relaxed experience with TAMPiNO.